These SMS Terms and Conditions govern text message communications between Clean Customs Carpet Cleaning and customers who have opted in to receive SMS messages. By providing your mobile phone number and consenting to receive text messages, you agree to these terms.
Quick Reference
- Program: Clean Customs Carpet Cleaning SMS notifications
- Frequency: Approx. 2–5 messages per service request
- Opt Out: Reply STOP to any message
- Help: Reply HELP or call (509) 294-9505
- Rates: Message and data rates may apply
Program Description
Clean Customs Carpet Cleaning ("we," "us," or "our") may send SMS text messages to customers who have provided their mobile phone number and consented to receive texts. This is an owner-operated business run by BJ Bower, serving Spokane, Coeur d'Alene, Post Falls, and the surrounding Inland Northwest.
Types of Messages
By opting in, you may receive the following types of text messages:
- Quote notifications — pricing estimates and quote confirmations in response to your service request
- Appointment confirmations — confirmation of scheduled cleaning appointments
- Appointment reminders — reminders sent before your scheduled service
- Scheduling updates — notifications about changes to your appointment time or date
- Follow-up messages — post-service messages to confirm satisfaction or provide care tips
Message Frequency
Message frequency varies based on your service activity. You can expect approximately 2–5 messages per service request, including confirmation, reminder, and follow-up messages. We will not send unsolicited promotional messages unrelated to your service.
Costs
Message and data rates may apply. Standard messaging rates charged by your mobile carrier apply to all SMS messages sent and received. Clean Customs Carpet Cleaning does not charge any additional fees for SMS communications.
How to Opt Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent unless you opt back in.
To opt back in after opting out, contact us directly at (509) 294-9505 or reply START if prompted.
Help
For help with our SMS program, reply HELP to any message or contact us directly:
- Phone: (509) 294-9505
- Website: cleancustoms.com
Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to network availability and carrier limitations. Clean Customs Carpet Cleaning is not responsible for messages that are delayed or not delivered due to carrier or network issues.
Data Privacy
We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for marketing purposes under any circumstances.
Your mobile number and SMS consent data are used solely to communicate with you about your service requests and appointments. For full details on how we handle your personal information, please review our Privacy Policy.
Eligibility
The SMS program is available to customers in the United States who have a mobile number capable of receiving SMS messages. By opting in, you confirm that you are the account holder or have permission from the account holder to receive SMS messages at that number.
Changes to These Terms
We may update these SMS Terms from time to time. Material changes will be communicated via SMS or posted on this page. Continued receipt of messages after changes constitutes acceptance of the updated terms.
Contact Information
For questions about these SMS Terms, contact us:
- Business: Clean Customs Carpet Cleaning
- Owner: BJ Bower
- Location: Spokane, WA
- Phone: (509) 294-9505
- Website: cleancustoms.com